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    Payment policy

    SHH Products via trendsbysarando.it is committed to providing safe and convenient payment methods. Below you will find all the details about the available payment methods, how payments are processed, and what to expect at the checkout of your order.

    Available payment methods

    We accept the following payment methods:

    • Apple Pay
    • Google Pay
    • Visa
    • Mastercard
    • Maestro
    • AMEX

    Payment process

    Once the order is completed, click the "Proceed to checkout" button. A summary of the total order cost, including shipping charges, will be displayed. Enter your payment details and billing address to complete the payment.

    If the payment is approved, the amount will be reserved immediately and you will receive a confirmation email with the order details. If the payment is declined for any reason, the order will be automatically cancelled.

    Security and encryption

    Your safety is our priority. All payments on sarando.ch are processed through secure and encrypted connections to protect your payment data from unauthorized access.

    We use leading payment processors to ensure the highest security of your data during the transaction process.

    Billing and VAT

    All prices shown on our website are excluding VAT. Once the order is confirmed, you will receive an invoice summarizing the costs. VAT will be collected by the postal service.

    Our VAT number is: NL003119232B44

    Payment issues

    If you encounter any problems with payment or if something goes wrong during the checkout process, please contact our customer service immediately at Info@trendsbysarando.it. We will do our best to resolve the issue as soon as possible.

    Refunds

    If you are entitled to a refund, for example in the case of a cancelled order or a returned product, the amount will be refunded to the original payment method used at the time of the order. Refunds are usually processed within 5 working days after receipt and approval of the returned item.

    For more information about refunds, please see our return policy.

    Contact details

    Do you have questions about our payment policy or a specific payment? If so, please contact us using the details below:

    Trade name: Sarando
    Physical address: Hamakerstraat 77, 3052 JA, Rotterdam, Netherlands
    Email: Info@trendsbysarando.it
    Phone: +31 623333673

    Customer service opening hours

    • Monday to Friday: 09:00 - 18:00
    • Saturday and Sunday: Closed

    Also visit our contact page for more information.