Privacy policy
Last Updated: June 1, 2025
This Privacy Policy describes how TrendsBySarando.it (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from TrendsBySarando (the “Site”), or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required under applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can be associated with you. The sections below describe the categories and specific types of personal information we collect.
Information We Collect Directly From You
The information you submit directly through our Services may include:
- Contact details including name, address, phone number, and email.
- Order information including name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including username, password, security questions, and other information used for account security purposes.
- Customer support information, including any details you choose to include when communicating with us, such as when you send a message through the Services.
Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may limit your ability to use or access certain features.
Information We Collect About Your Use
We may automatically collect certain information about your interaction with the Services (“Usage Data”). To do so, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other details regarding your interaction with the Services.
Information We Obtain From Third Parties
We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (such as bank account details, credit or debit card information, billing address) to process your payments, fulfill orders, and provide the products or services you request as part of our contract with you.
- When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or our third-party partners may automatically collect information using technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information obtained from third parties will be treated in accordance with this Privacy Policy. See also the section below titled Third-Party Websites and Links.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide you with the Services in order to perform our contract with you, including processing payments, fulfilling orders, sending notifications about your account, purchases, returns, or exchanges, creating and managing your account, arranging shipping, facilitating returns and exchanges, and supporting other features related to your account.
We may also enhance your shopping experience by allowing Shopify to match your account to other Shopify services you may choose to use. In such cases, Shopify will handle your information according to its Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending marketing communications via email, text message, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better personalize the Services and advertising across our Site and other websites.
If you reside in the EEA, the legal basis for this processing is our legitimate interest in promoting our products under Art. 6(1)(f) GDPR.
Security and Fraud Prevention
We use your personal information to detect, investigate, and act upon potential fraudulent, illegal, or harmful activities. If you register an account, you are responsible for keeping your login credentials secure. We strongly recommend not sharing your username, password, or access details with anyone. If you believe your account has been compromised, contact us immediately.
If you reside in the EEA, the legal basis for this processing is our legitimate interest in maintaining a secure website under Art. 6(1)(f) GDPR.
Communicating With You and Improving the Service
We use your personal information to provide customer support and improve our Services. This is based on our legitimate interest in being responsive, providing effective service, and maintaining our business relationship with you under Art. 6(1)(f) GDPR.
Cookies
Like many websites, we use cookies on our Site. For specific information about the cookies we use in connection with operating our store on Shopify, see Shopify Cookies Policy.
We use cookies to operate and improve our Site and Services (including remembering your preferences), to perform analytics, and to better understand user interaction (in our legitimate interest to administer, improve, and optimize the Services).
We may also allow third parties and service providers to use cookies on our Site to better personalize services, products, and advertising across our Site and other platforms.
Most browsers accept cookies by default, but you may choose to remove or reject cookies using your browser settings. Removing or blocking cookies may negatively affect your experience and may cause certain features to malfunction or become unavailable. Blocking cookies may also not fully prevent information sharing with third parties such as advertising partners.
How We Disclose Your Personal Information
In certain circumstances, we may disclose your personal information to third parties for contractual purposes, legitimate interests, or other reasons consistent with this Privacy Policy. These circumstances may include:
- Vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
- Business and marketing partners who provide services or advertising. These partners will use your information according to their own privacy policies.
- When you direct us to disclose information to third parties, such as shipping partners, social media widgets, or login integrations.
- Our affiliates or entities within our corporate group, in our legitimate interest to operate a successful business.
- In connection with business transactions such as mergers or bankruptcy, to comply with legal obligations (including subpoenas and similar requests), or to protect the Services, our rights, and the rights of users.
The following categories of personal and sensitive data may be disclosed for the purposes described above, as outlined in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information.”
| Category | Recipient Categories |
|---|---|
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We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal information for the purpose of engaging in advertising and marketing activities, as described below.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy and security policies and any other relevant terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of any information found on them.
Information you provide in public or semi-public areas, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without limitations on how it may be used by us or by third parties. Our inclusion of such links does not imply any endorsement of the content of those platforms or their operators, except as disclosed on the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the details below to request deletion.
As of the effective date of this Privacy Policy, we are not aware of any “sharing” or “selling” (as defined under applicable law) of personal information belonging to individuals under the age of 16.
Security and Retention of Your Information
Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, any information you send to us may not be secure during transmission. We recommend that you avoid using unsecured channels to communicate sensitive or confidential information.
The length of time we retain your personal information depends on several factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may deny your request as permitted by law.
- Right to Access/Know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
- Right to Deletion: You may have the right to request deletion of the personal information we hold about you.
- Right to Correction: You may have the right to request that we correct inaccurate personal information.
- Right to Portability: You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party, under certain circumstances.
- Right to Opt Out of Sale, Sharing, or Targeted Advertising: You may have the right to ask us not to “sell” or “share” your personal information or not to process it for targeted advertising purposes.
- Limitation of Processing: You may have the right to ask us to stop or limit the processing of your personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we deny your request.
You may exercise any of these rights where indicated on our Site or by contacting us using the details below. We will not discriminate against you for exercising any of these rights.
We may need to collect information from you to verify your identity—such as your email address or account details—before responding to your request. You may also designate an authorized agent to submit requests on your behalf, in accordance with applicable law. Before accepting such a request, we may require proof of authorization and may also require you to verify your identity directly with us.
We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have concerns about how we handle your personal information, please contact us using the details below. If you are not satisfied with our response, you may have the right to appeal our decision or file a complaint with your local data protection authority, depending on where you live.
For the EEA, you can find a list of the relevant supervisory authorities here.
International Users
Please note that we may transfer, store, and process your personal information outside the country where you live. Your personal information may also be processed by staff, service providers, and third-party partners in these countries.
If we transfer your personal information outside Europe, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent UK-approved contracts, unless the transfer is made to a country deemed to provide adequate protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us or email us at info@trendsbysarando.it or contact us at:
Laan van Henegouwen 38, Roosendaal, 4701 CP, The Netherlands
For the purposes of applicable data protection laws, and unless explicitly stated otherwise, we are the data controller of your personal information.